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Problems with registration?

05/31/2024, 12:30pm EDT
By NCCYHA Board of Directors

If you are having issues with the registration forms, either the USA hockey number not being prompted for or the "spinning wheel of death" when loading the cart, here are the instructions from SportsEngine to fix.

´╗┐Please clear your browser cache and ensure that you are using an up-to-date version of one of our recommended browsers (Chrome or Firefox). If you are using a mobile device, try using a computer instead.

Clear Your Browser Cache [Google Chrome]
  1. Sign out of your SportsEngine Account.
  2. Go to your browser's History and click Show Full History.
  3. Click Clear Browsing Data.
  4. Select Cached Images and Files and hit Clear Data.
  5. Sign back into your SportsEngine account.
Clear Your Browser Cache [Mozilla Firefox]
  1. Sign out of your SportsEngine Account.
  2. Click the menu button and choose Preferences.
  3. Click the Privacy & Security panel.
  4. In the Cookies and Site Data section, click Clear Data.
  5. Remove the checkmark in front of Cookies and Site Data.
  6. With the Cached Web Content check marked, click the Clear button.
  7. Sign back into your SportsEngine account.

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